Company info
XOONPAY is building a trusted way for buyers and sellers to do business online — with clear policies, strong support, and tools that help merchants grow.
When you sign up as a merchant on XOONPAY, you automatically get your dedicated store website. It serves as your product catalogue — share the link with customers or put it in your social media bio.
We clearly outline our terms of service, privacy policy, and dispute process for both buyers and sellers.
We vet sellers to help protect buyers. Over time we’ll add more checks and signals to ensure quality and reliability.
We’re building a robust review and rating system for both products and sellers so buyers can shop with confidence.
We provide responsive support to help resolve issues quickly for both buyers and sellers.
When there’s a problem, XOONPAY provides a clear dispute resolution process so both sides know what happens next.
Attracting sellers first (our value proposition)
Early on, we focus heavily on seller acquisition so buyers always have something great to buy. We highlight the growth of e-commerce in Nigeria and help sellers win through strong tools and promotion.
- Zero or low commission fees for an intro period
- Free marketing and promotion on XOONPAY
- Easy-to-use seller tools + dedicated support
- Early access to new features and premium placements
In this model, sellers list products on XOONPAY and ship directly to the buyer. XOONPAY facilitates the transaction and takes a commission.
Diversity & Inclusion
XOONPAY is for everyone. We aim to build a fair marketplace where sellers can thrive and buyers can trust what they’re purchasing.
Government relations
We work to keep XOONPAY compliant, transparent, and safe for users across the markets we serve.